# Ask

Source: https://docs.settlemint.com/docs/console/essentials/ask
Ask the assistant a question about the page you are on, read the sources behind the answer, and keep the conversation open beside the page.

Ask opens the assistant beside the page you are on, so you can question what the page shows without leaving it. The assistant reads only that page's subject, as you. Figures in an answer come from reads made as you, and the platform removes any sentence whose figure does not match a read. The text around the figures is written by a model and can be wrong, so check a claim against **Sources** before you act on it.

On a page Ask can read, the search field reads **Search, or ask about** with the page's name. On any other page search works as usual. [What the assistant sends](https://docs.settlemint.com/docs/concepts/operating/assistant-data) says which model receives a question and what DALP masks before it leaves.

## Before you start [#before-you-start]

- Your organisation must have the assistant on, and the page must have something to ask about: an asset, a user who has a participant, a trading venue, the audit trail, or the filings, filing calendar, obligations and anchor registry.
- A member who holds a system role can also ask about the whole organisation from the operator dashboard, Actions, Activity, All assets, Portfolio, Users and Entities.
- When the assistant is off, search shows no **Ask** row.
- On a page Ask cannot read, the panel says "Ask works on pages it can read, such as an asset, a participant or a venue. Open one to ask about it."

## Steps [#steps]

### Ask from search [#ask-from-search]

Type a question that ends in a question mark, or one of at least three words that opens with a question word such as "who", "what" or "which", and the **Ask** row moves to the top. Press `Enter` to send it. Text of more than 140 characters also moves "Ask" to the top. Any other text keeps search first and lists "Ask" last.

- Press `Tab` to open an empty question field. It offers your last three questions about this page from the past 30 days, or three example questions you can click when you have none.
- To ask whatever you typed, hold `⌘`, or `Ctrl` outside macOS, and press `Enter`.
- In the question field, `Enter` sends, `Shift` + `Enter` adds a new line, and the round button at the end of the field sends too.
- Press `Esc` to stop a running answer and go back to the list.

The answer fills in below the question, with the figures taken from the data of the page you asked about.

### Keep the conversation open beside the page [#keep-the-conversation-open-beside-the-page]

Press `⌘` + `J`, or `Ctrl` + `J` outside macOS, or choose the **Ask panel** button, the chat icon in the top bar, to keep the conversation open beside the page. On an asset page, text over 140 characters offers "Draft from this" first, which prepares a control with values filled in, as [Assistant plans](https://docs.settlemint.com/docs/console/essentials/assistant-plans) describes. On any page, text over 4,000 characters is not sent, and the field says the text is too long.

### Read the answer [#read-the-answer]

Under a settled answer the assistant offers up to three next questions you can click. They come from a fixed list, not from the model. The field empties when you send. Type again after an answer to ask a follow-up. A follow-up appears below the earlier answers, which stay readable. The assistant remembers the last three answers in the thread, and the fourth question starts a new thread.

An answer can show a small table of the rows it cites, and "Sources" lists up to eight records it relied on: select one and choose **Show on page** to open the page with that record marked. On the latest answer, the line that names what the assistant read opens a list of those reads. A read the DALP CLI also offers shows its `dalp` command with a copy button.

Select the question to edit it. Under the answer, "Try again" asks it again, and "Helpful" and "Not helpful" rate the answer. "Not helpful" also opens a form where you can send your administrators a reason and an optional note.

When you have three questions or fewer left, the footer says how many and the time your allowance starts over, for example "3 questions left until 14:00 UTC". If the assistant is busy, it says to try again in a minute, or names the time in UTC for a longer wait.

## Ask about a period [#ask-about-a-period]

On an asset page, ask about a period, such as "what changed this week?" or "summarise last month", and the answer leads with a strip of figures: transfers, volume, net supply change and active holders, each with the same figure for the period before it. The figures are totals for the whole period, not for the rows on screen. A period can span at most 93 days, and a week or month that is still running is marked as running.

## Choose the answer language [#choose-the-answer-language]

Answers come in the language the Console is set to, whatever language you type the question in. With the Console in Arabic, "Who holds the most?" gets an answer in Arabic. The line under the question field says so: "AI answers follow your interface language and can be wrong". To read answers in another language, pick it from the account menu. See [Languages](https://docs.settlemint.com/docs/console/organisation-settings/languages).

## You should see [#you-should-see]

- Select a source under "Sources", then choose **Show on page**.
- The page opens with the record marked, and its values match what the answer cited.

## Troubleshooting [#troubleshooting]

**Search offers no Ask row**

Signal: the search field reads "Search" and no **Ask** row appears. Cause: the assistant is off for your organisation,
or the page has nothing to ask about. Fix: ask an organisation owner whether the assistant is on, or open a page it
can read, such as an asset.

**The field says the text is too long**

Signal: pasting text shows a message that the text is too long. Cause: text of more than 4,000 characters is not sent.
Fix: paste only the part with the instruction.

