# Bank accounts

Source: https://docs.settlemint.com/docs/console/my-account/bank-accounts
Propose your own bank account for cash-out payouts from the Console account menu and follow its approval by your bank.

Bank accounts lists your own bank accounts that cash-outs are paid into, and lets you propose a new one. A proposed account receives no payout until a second person at your bank approves it.

The Investor portal has the same page in its account menu, with the same table and the same steps.

## Before you start [#before-you-start]

- Your provider must have set you up as a client of a bank for an asset you hold. The **Bank accounts** item shows in the account menu only after that. Without it, the address shows "Not available".

## Steps [#steps]

### Open the page [#open-the-page]

Open the account menu and select **Bank accounts**.

### Propose an account [#propose-an-account]

1. Select **Propose a bank account**.
2. Pick the **Token** when the sheet asks for one. It asks only when you are a client for more than one asset or bank.
3. Enter the **Account holder** and the "Bank".
4. Under **Account details**, choose "IBAN" and enter the IBAN. Or choose "Account number and bank identifier" and enter the "Account number" and the "BIC or bank identifier".
5. Select **Review**, check the summary and select "Propose account".

The account must be your own. The sheet removes the spaces from what you typed before it sends the account.

## Read the list [#read-the-list]

| Column | What it shows |
| --- | --- |
| Token | The asset the account is for. Shown only when you have more than one. |
| Bank | The bank that holds the account. |
| Account | The last four characters of the account. |
| State | **Proposed**, **Active**, **Refused** or **Revoked**. |
| Proposed | When you proposed the account. |
| Decided | When your bank approved, refused or revoked it. |

Only an **Active** account can receive a payout. A "Proposed" account shows "Waiting for your bank's approval". The page does not show the reason your bank gave for a refusal or a revocation.

## You should see [#you-should-see]

- The new account appears in the table with the state **Proposed** and the text "Waiting for your bank's approval". After your bank approves it, the state is "Active" and the "Decided" column shows the date.

## Troubleshooting [#troubleshooting]

**The account menu has no Bank accounts item**

Your provider has not set you up as a client of a bank yet. Ask your provider to link you to the bank for the asset
you hold.

**The sheet refuses the IBAN or the account number**

The sheet shows the reason under the field and keeps what you typed. An IBAN starts with two capital letters and two
check digits, and its check digits must match the rest of the number. An account number and a bank identifier use
capital letters and digits only.

**The page says your bank accounts could not be read**

Select **Try again**. Nothing has changed on your accounts.

**The Withdraw dialog says there is no payout account**

A bank cash-out needs an **Active** account for that asset. Select "Bank accounts" in the Withdraw dialog to open this
page, propose the account and wait for your bank's approval.

**The Withdraw dialog says your participant account is restricted**

A cash-out is refused while your participant account is suspended, closed, terminated or restricted from withdrawals,
whatever accounts you have. Ask an administrator of your organisation to lift a suspension, closure or restriction on
your participant account status, then request the cash-out again. A terminated account cannot be restored.

## API routes [#api-routes]

`GET /api/v2/users/me/bank-accounts` lists your accounts and `POST /api/v2/users/me/bank-accounts` proposes one. [Bank rail](https://docs.settlemint.com/docs/api-reference/guides/bank-rail) describes both.