# Verify KYC Source: https://docs.settlemint.com/docs/operators/compliance/verify-kyc Issue on-chain KYC verifications for users, with the approved-KYC-profile prerequisite and a fix for the "No approved KYC profile" block. KYC verifications are on-chain attestations that confirm a user has passed the organisation's identity review and can satisfy the asset's compliance checks. Issue a verification only after trusted issuer setup, identity registry enrolment, and documentation review are complete. ## Prerequisites [#prerequisites] * Verification Issuer role. * Configured as a trusted issuer for KYC topics (see [Configure Trusted Issuers](/docs/operators/compliance/configure-trusted-issuers)). * The user enrolled in the identity registry. * The user must have an approved KYC profile before you can issue a KYC verification. The platform carries the hash of the approved profile in the verification record, so it cannot issue one until that profile exists. See [Before you can issue a KYC verification](#before-you-can-issue-a-kyc-verification). * Completed KYC documentation review. ## About KYC verifications [#about-kyc-verifications] KYC verifications are on-chain attestations that confirm: * A trusted issuer verified the user's identity. * The user's documentation meets compliance standards. * The user is eligible for asset transactions. ### When KYC is required [#when-kyc-is-required] KYC verification is not automatically required for all users. It becomes necessary in two cases. Global requirement: when an operator enables the Identity verification compliance module for all asset transactions, every user needs a KYC verification. Enabling it globally is the recommended baseline. Per-asset requirement: individual assets can enable the Identity verification compliance module with KYC as a required verification topic, even when not required globally. Some use cases need no KYC verification at all, depending on the asset type and regulatory context. For the full framework, see [Compliance Overview](/docs/operators/compliance/overview). ## Before you can issue a KYC verification [#before-you-can-issue-a-kyc-verification] The platform attests the user's approved KYC profile in the verification record. If you open the issue form for a KYC topic and the user has no approved profile, the form shows a "No approved KYC profile" message and the Continue button stays disabled. The platform cannot calculate the verification hash without an approved profile. Missing an approved profile is the most common reason a KYC verification cannot be issued for a registered user. Clear it by completing the KYC profile path first: 1. The user submits their KYC profile. The user opens their account profile, completes their identity details and any required documents, and selects Submit for review. See [Provide KYC data](/docs/operators/user-management/provide-kyc-data). 2. An Identity Manager approves the submission. A reviewer opens the user's KYC version and selects Approve, which makes that version the approved profile. See [Manage KYC data](/docs/operators/compliance/manage-kyc-data). 3. Issue the KYC verification. With an approved profile in place, return to the issue-verification flow below. The "No approved KYC profile" message clears and you can complete issuance. A user can be enrolled in the identity registry and still have no approved KYC profile. Registry enrolment links the wallet to an on-chain identity. The approved profile is a separate step the user and a reviewer complete together. ## Issuing KYC verifications [#issuing-kyc-verifications] ### Access user verifications [#access-user-verifications] Navigate to Participants > Users and select the user to verify. On the user detail page, find the "Identity and verifications" tile and select Manage verifications. ![Manage verifications view](/docs/compliance/manage-verifications.webp) ### Issue verification [#issue-verification] Select Issue verification and choose the verification topic you want to issue: KYC, Accredited Investor, AML, or another topic your trusted issuer status covers. ### Complete the verification [#complete-the-verification] Select **Continue** to proceed, review the verification summary, then select **Issue verification**. Enter your PIN when prompted and wait for transaction confirmation. ### Confirm completion [#confirm-completion] After the transaction confirms, the verification appears in the user's verification list with a green shield. The green shield indicates you were a trusted issuer for this topic. The user can now receive assets that require this verification. ![Verified user with KYC verification](/docs/compliance/user-verified.webp) ## View existing verifications [#view-existing-verifications] To see all verifications for a user, navigate to Participants > Users, select the user, and select Manage verifications from the "Identity and verifications" tile. ## Troubleshooting [#troubleshooting] | Issue | Solution | | ---------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | "No approved KYC profile" message, Continue disabled | The user has no approved KYC profile yet, so the platform cannot calculate the verification hash. Complete the approved-profile path in [Before you can issue a KYC verification](#before-you-can-issue-a-kyc-verification), then issue the verification. | | Cannot see Issue verification button | Confirm you have the Verification Issuer role, you are configured as a trusted issuer for KYC topics, and the user is enrolled in the registry. | | Verification not showing as trusted | Confirm you are a trusted issuer for the topic, the transaction completed successfully, and the verification data format is correct. | | User still cannot receive assets | Confirm the correct verification topic was issued, the verification has not expired, and the token's specific compliance requirements are met. | | Transaction fails when issuing | Confirm your wallet has sufficient gas, your trusted issuer status is active, and the verification data format is valid. | ## Related guides [#related-guides] * [Provide KYC Data](/docs/operators/user-management/provide-kyc-data): how users complete their KYC profile. * [Manage KYC Data](/docs/operators/compliance/manage-kyc-data): review and approve KYC submissions before verification. * [Register User](/docs/operators/user-management/register-user): register users before verification. * [Configure Trusted Issuers](/docs/operators/compliance/configure-trusted-issuers): set up verification permissions. * [Compliance Overview](/docs/operators/compliance/overview): complete compliance reference. * [Create Asset](/docs/operators/asset-creation/create-asset): set asset compliance requirements.