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Platform API errors DALP-20000 to DALP-29999

Cause, fix, HTTP status and retry flag for every Platform API error with a code from DALP-20000 to DALP-29999.

This page lists the 13 errors the Platform API can return with a code from DALP-20000 to DALP-29999. Match the id in the error envelope to the DALP Code column, then read Retryable and Suggested Fix. The Platform API error reference explains each column, including Severity, and the DALP error index lists the page for every code range.

DALP Code
Machine name
Category
Message
Why
Suggested Fix
Severity
Retryable
HTTP Status
DALP-20064
PLATFORM_ACCOUNT_CLOSURE_SOLE_OWNER
domain
The user is still the only owner of an organization.
Closing the account would leave an organization without an owner who can sign in, so the platform refuses it while the user owns any organization alone.
Make another member an owner of each organization the user owns alone, then close the account.
info
No
409
DALP-20523
VENUE_VAT_POLICY_INVALID
client
The venue VAT policy is invalid.
VAT collected on chain moves each side's VAT to one recipient account in the settlement transaction, so it needs an applicable VAT policy and a recipient. Changing the on-chain switch, the recipient or the zero-rated participants is recorded with a reason. The recipient cannot be the venue or its escrow, and it must be able to receive each quote token.
Set a VAT recipient and keep the VAT policy applicable before enabling on-chain VAT, and send a reason with a change to the on-chain switch, the recipient or the zero-rated participants.
info
No
422
DALP-20524
VENUE_VAT_OPEN_ORDERS_BELOW_CAP
client
Open orders were signed under a fee limit that does not cover on-chain VAT.
VAT collected on chain counts toward each order's signed fee limit. Open orders signed under the previous limit would fail at settlement with the fee above their signed maximum.
Cancel or let the open orders signed under the previous fee limit close, then switch on on-chain VAT or raise the rate again.
info
No
409
DALP-20525
market-data.feeds.WRITE_CANCELLED
domain
The feed write was cancelled.
An operator cancelled the feed write in the transaction queue before it settled, so nothing was published and the platform starts no new attempt.
Send the write again with a new idempotency key if it is still wanted.
info
No
409
DALP-20531
platform.module.DISABLED
domain
This module is switched off for your organization.
The licensed module this write belongs to is switched off for the caller's organization, so the organization can read its records but not change them.
Read data.module for the module, ask an organization admin to switch it on in organization settings, then retry.
info
No
403
DALP-20540
accounting.configuration.UNAVAILABLE
client
Accounting configuration not found.
The active organisation has not stored an accounting configuration.
Store a configuration with PUT /api/v2/accounting/configuration.
info
No
404
DALP-20541
accounting.configuration.STALE
domain
Accounting configuration changed since it was read.
The configuration changed after you read it, so expectedVersion is no longer the current version.
Read the configuration again and repeat the write with its current version.
info
No
409
DALP-20542
accounting.configuration.INVALID
domain
Accounting configuration refused.
The account mapping is invalid, or the rule table cannot post against it, and data.issues lists each problem.
Correct every problem in data.issues and write the configuration again.
info
No
422
DALP-20543
accounting.store.ROW_INVALID
operational
Stored accounting configuration is invalid.
A stored accounting configuration version does not have the shape this build reads.
Do not retry. Contact support with the X-Request-Id response header so the stored version can be repaired.
error
No
500
DALP-20544
accounting.xero.CONNECTION_NOT_FOUND
client
Xero connection not found.
The active organisation has no Xero connection to disconnect.
Read GET /api/v2/accounting/xero/connection; connect Xero with POST on the same path first.
info
No
404
DALP-20545
accounting.posting.NOT_FOUND
client
Posting record not found.
The active organisation has no posting record with this id.
List the records with GET /api/v2/accounting/postings and use an id from the list.
info
No
404
DALP-20546
accounting.posting.NOT_REPLAYABLE
domain
Posting record cannot be replayed.
The record is posted, is still being posted, or lost its event payload, as data.refusal says, so a replay would change nothing.
Read the record again. Only a failed, unmapped or ignored record that keeps its payload can be replayed.
info
No
409
DALP-22882
PLATFORM_MEMBER_HOLDS_ROLES
domain
The member still holds on-chain roles.
Removing a member ends their access to the organisation but cannot revoke a role on chain. A system or asset role granted to one of their wallets would keep working after they leave.
Revoke the member's system roles and asset roles, then remove the member again.
info
No
409

The previous page is DALP-15000 to DALP-19999. The next page is DALP-100000 to DALP-199999.