A withdrawal from your custody wallet goes only to a wallet you proved and a custody operator cleared. Withdrawal destinations is where you prove a wallet whose key you hold, and where you read the wallets your custodian holds for you. It is the same page as Withdrawal destinations in the Investor portal, with the same rows, sheet and refusals. Custody deposits and withdrawals explains how a destination is proved, cleared and revoked.
Steps
Open the page
Select Withdrawal destinations under “Personal” in the sidebar. “Self custody” lists the wallets you added, with the “Wallet”, the “Network”, the date “Added” and the “State”. “Managed custody” lists the wallets your custodian holds for you. A managed custody wallet takes no signature here, because the key stays with the custodian.
Add and prove a wallet
- Select Add a wallet, then “Connect wallet”, and approve the connection in your browser wallet. The connected wallet is the destination, on the network the wallet is connected to.
- Select Add wallet and approve the signature request. Signing sends no transaction and costs no gas. The row shows “Awaiting clearance”.
- A custody operator reviews the wallet. Cleared, it shows “Active” and withdrawals can go to it. Refused, it shows “Refused” with the operator's reason under the state.
Sign again or remove a wallet
A row in “Awaiting signature” has no accepted signature yet. Select Sign the challenge on the row, connect the same wallet on the same network, and sign. The platform issues a fresh challenge for the same entry.
Remove asks you to confirm, then moves the row to “Removed”. A removed wallet takes no new withdrawal, and adding it again needs a new signature and a new clearance.