SettleMint
User guidesAsset servicing

Pause and unpause assets

Control asset operations by pausing or unpausing to manage transfers and activities.

Pausing and unpausing controls whether an asset is active for transfers and operations. New assets are created in a paused state for safety and must be explicitly activated when ready for use.

Prerequisites

  • Emergency role on the specific asset
  • Understanding of current asset status (paused or active)
  • All required configurations should be completed (permissions, compliance modules, etc.)

When to pause/unpause assets

Newly created assets

  • All new assets are paused by default
  • Unpause after completing configuration and verification
  • Ensures safety before activation

After maintenance

  • Assets may be paused for updates or maintenance
  • Unpause when operations should resume
  • Coordinate with stakeholders before reactivation

Emergency situations resolved

  • Assets paused due to security concerns
  • Unpause when issues are resolved
  • Verify all systems are functioning correctly

Managing asset status

Access asset management

Navigate to Asset Management > [Asset Type] (e.g., Equity, Bond, Fund) and click on the asset you want to manage.

Open Manage Asset dropdown

On the asset details page, find the Manage Asset dropdown. This dropdown is available on all tabs and shows operations based on your permissions and the asset's current state.

Manage Asset dropdown

Select pause/unpause action

From the Manage Asset dropdown, choose Unpause Asset (if currently paused) or Pause Asset (if currently active). The available option depends on your Emergency role and the asset's current status.

Review and authenticate

Review the summary showing the asset name, current status, and proposed action. Click Pause Asset or Unpause Asset to proceed, then enter your PIN to sign the blockchain transaction.

Verify status change

After the transaction confirms, the asset status updates ("Paused" ↔ "Active") and transfer capabilities change accordingly.

Asset showing Active status

Effects of pause/unpause

When unpaused (Active)

  • Transfers enabled - Users can send/receive assets
  • Operations allowed - Minting, burning, and other operations work
  • Compliance active - All compliance rules are enforced
  • Status updated - Asset shows as "Active" in the UI

When paused

  • Transfers disabled - All transfer operations are blocked
  • Operations suspended - Minting, burning stopped (except by admins)
  • Status updated - Asset shows as "Paused" in the UI
  • Emergency access - Only Emergency role holders can change status

Continued restrictions

  • Role requirements - Users still need appropriate permissions
  • Compliance checks - Verification requirements remain in effect
  • Module restrictions - Compliance modules continue to enforce rules

Security considerations

Emergency role responsibility

  • Only trusted operators should have Emergency role
  • Use unpause capability responsibly
  • Consider business hours for activation
  • Have pause capability ready if issues arise

Operational readiness

  • Ensure support team is available
  • Have monitoring systems active
  • Prepare for increased transaction volume
  • Review emergency procedures

Troubleshooting

IssueSolution
Pause/Unpause option not available• Verify you have the Emergency role for this specific asset
• Check the asset's current status
• Ensure you're viewing the correct asset
Transaction fails• Verify wallet has sufficient gas
• Check your PIN is correct
• Ensure network connectivity
• Try the operation again
Status not updating• Wait for blockchain confirmation
• Refresh the page
• Check transaction was successful
• Verify transaction on block explorer
Users cannot transfer after unpause• Check compliance requirements are met
• Verify users have required verifications
• Confirm asset permissions are correct
• Review compliance module settings

Emergency use cases

When to pause

  • Security incident or vulnerability discovered
  • Regulatory compliance issue identified
  • Technical maintenance required
  • Legal order to halt operations

When to unpause

  • New asset ready for launch
  • Issues resolved after emergency pause
  • Maintenance completed
  • Regulatory approval received

Emergency access

The Emergency role should be used responsibly. Pausing/unpausing affects all token holders and should only be done when necessary.

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